The rewards…Richard Jones
It goes without saying that the rewards of working in the care industry are high. Seeing a client recovering from an illness, standing up and walking for the first time in weeks brings a smile to all our faces. The rewards come in many different ways. We hear our carers reporting back to us on how well Mr Smith* is doing. A client’s family member will send us lovely feedback either by telephone or sometimes sending a letter or email.
We recently received a message of thanks from a previous client’s family, she sadly passed away recently. “Particular thanks to the staff of Concept Home Care for their compassionate care.”
Feedback like this is always welcome and pleasing to hear, not only because we are happy that our clients are satisfied but also because as humans we need the affirmation! In our job, we are our own boss as it were and so the ‘you’ve done very well’s come from our customers and not a man sat in an office down the corridor from us!
Rather than advertising and us telling you how well we pride ourselves on taking care of people, we let our clients do it for us! If you’re thinking of care for your loved ones and wondering who to call, please read our client feedback and if you feel that you would like to talk to us, give Richard Jones our manager a call on 07581324996.
Alternatively, you can visit us in our new office in Knutsford town centre. Beck House, 77A King Street, Knutsford, Cheshire, WA16 6DX. Buzz Len Thompson and ask for Richard Jones. We are always free for a no obligation chat about all your care needs.
*Names changed for client confidentiality.
Blog by Rachael Jones